IT Support

From repairing and upgrading your computer equipment to managing your entire network, our business is about supporting your business.

Global Computer Spares are able to provide you with access to a team of Microsoft Certified Engineers to take care of your technical needs, leaving you time to concentrate on other areas of your business.

  • Adhoc Engineering Services:

This service provides you with a Microsoft Certified Engineer on an hourly, half daily and full day basis and is commonly used for a repairs or installation service.

*Rates are Available on Request.

  • Hardware Support:

This service offers customers the opportunity to protect their Server or Desktop Hardware on a break fix basis. In the event that a hardware failure occurs, the failed part will be identified, replaced and fitted by a Certified Engineer. Quotations available on request.

*Please note that consumerbles & batteries are not covered under this agreement

  • Full Network Support:

This service is designed for the customer who requires a tailor made support package and can include Server Support (O/S, Email, Backup & AV), Workstation Support (O/S & MS Office), Vendor Management, Hardware Maintenance, Router & Firewall Support, Proactive Server Monitoring and Upgradeable Response Times.

For further details on any of our support services, or to arrange a quotation. Please email support@globalcomputerspares.com with details of your requirements.

 

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Remote Desktop Support

The ideal Support Solution for Small Businesses.

1. Secure remote access allowing us
    to view, diagnose or potentially
    solve your IT problems without the
    need for an engineer to visit site.

2. Help and advice for the set-up and
    connection of printers, scanners
    and other peripherals.

3. Induction training on unfamiliar
    Microsoft Software.

For further details and pricing on Remote Desktop Support, please email: support@globalcomputerspares.com

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